Support Service

Nepallink Support Service

Our Managed Services for bare metal servers, cloud servers, PaaS and IaaS delivers 24 x 7 monitoring, maintenance and management services by experienced administrators, DevOps and Network Engineer who are experts in cloud computing. Nepallink provides the needed support where leading PaaS and IaaS Support leaves off. We offer Pay-as-you-go managed services fees and improved ROI on your cloud investments. We assured your cloud infrastructure and platform remain fully managed, secure and optimized for your business .

» Support Services
Plans	Premium	Bronze	Gold	Platinum
Customer Care - 24x7x365
Support Forums
Support Ticket
Access to Technical Support	Support for Health Checks	Email(local business hours)	Phone, Chat, Email(24/7)	Phone, Chat, Email, TAM(24/7)
Named Contacts	--	1	5	Unlimited
Response Time	8hours	4hours	1hour	15mins
Architecture Support	--	Building Blocks	Use Case Guidance	Application Architecture
Best Practice Guidance
AWS Managed Support
Google Cloud Support
OpenStack Support
OpenShift Support
Client Side Diagnostic Tools
Direct Routing to Senior Support Engineers
3rd Party Software Support
Emergency Support	Ticket	Phone	Phone	Phone
Software Installation
Direct Routing to Senior Support Engineers
Price	Free!	56USD/MO	113USD/MO	Contact us