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Support Service


 

Nepallink Support Service

Our Managed Services for bare metal servers, cloud servers, PaaS and IaaS delivers 24 x 7 monitoring, maintenance and management services by experienced administrators, DevOps and Network Engineer who are experts in cloud computing. Nepallink provides the needed support where leading PaaS and IaaS Support leaves off. We offer Pay-as-you-go managed services fees and improved ROI on your cloud investments. We assured your cloud infrastructure and platform remain fully managed, secure and optimized for your business .

» Support Services
Plans
Premium
Bronze
Gold
Platinum
Customer Care - 24x7x365
Support Forums
Support Ticket
Access to Technical Support

Support for Health Checks

Email(local business hours)

Phone, Chat, Email(24/7)

Phone, Chat, Email, TAM(24/7)

Named Contacts

--

1

5

Unlimited

Response Time

8hours

4hours

1hour

15mins

Architecture Support

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Building Blocks

Use Case Guidance

Application Architecture

Best Practice Guidance
AWS Managed Support
Google Cloud Support
OpenStack Support
OpenShift Support
Client Side Diagnostic Tools
Direct Routing to Senior Support Engineers
3rd Party Software Support
Emergency Support

Ticket

Phone

Phone

Phone

Software Installation
Direct Routing to Senior Support Engineers
Price

Free!

56USD/MO

113USD/MO

Contact us

 

 

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